Privacy Policy
Effective Date: 12/15/2025
Last Updated: 05/22/2026
This Privacy Policy applies solely to your use of rcshealth.io (the "Site"), the public marketing website operated by RX Consulting Solutions, LLC ("RCS Health," "we," "us," or "our"). It describes how we collect, use, and protect information from visitors to the Site — for example, when you browse our pages, fill out a contact or demo request form, or subscribe to communications from us.
This Policy does not apply to portal.rcshealth.io (the "Platform"), our cloud-based Medication Regimen Review application used by our customers and their authorized users. Use of the Platform, including any clinical, resident, or facility data processed through it, is governed by a separate Privacy Policy, Business Associate Agreement (BAA), and Master Services Agreement (MSA) entered into with our customers. If you are a customer or authorized user of the Platform, please refer to those governing documents.
1. Information We Collect
We collect information in the following ways:
a) Information You Provide Directly
When you use a form on the Site — such as a "Request a Demo," "Contact Us," or newsletter sign-up form — we may collect:
- Name
- Company or organization name
- Job title
- Business email address
- Business phone number
- Any message or details you choose to share with us
b) Information Collected Automatically
When you visit the Site, we and our service providers may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages viewed and time spent on the Site
- Referring website or source
- General geographic location (city/region level, derived from IP address)
This information is typically collected through cookies and similar tracking technologies. Details on the specific cookies we use, and how to control them, are provided in our separate Cookie Policy at rcshealth.io/cookie-policy.
c) Information from Third Parties
We may occasionally receive limited business contact information about you from third-party sources, such as industry conference lists or professional directories, where you have consented to such information being shared or where such sharing is otherwise permitted by law.
We do not collect Protected Health Information (PHI) or resident/patient clinical data through the Site. That category of information is only ever processed through the Platform under a signed customer agreement.
2. How We Use Your Information
We use the information described above to:
- Respond to inquiries and demo requests
- Provide information about our products and services
- Operate, maintain, and improve the Site
- Understand how visitors use the Site (analytics)
- Send marketing or informational communications, where you have opted in or as otherwise permitted by law
- Comply with legal obligations and protect the security of the Site
We do not sell your personal information.
3. How We Share Information
We may share the information described above with:
- Service providers who help us operate the Site (e.g., website hosting, form processing, email delivery, and analytics providers), who are contractually obligated to protect your information and use it only to provide services to us
- Professional advisors (e.g., legal, accounting) where necessary
- Regulatory or governmental authorities, if required by law, subpoena, or other legal process
- A successor entity, in the event of a merger, acquisition, or sale of company assets
We do not share your information with third parties for their own independent marketing purposes.
4. Cookies and Tracking Technologies
The Site uses cookies and similar technologies to support functionality and analytics. For full details on the categories of cookies we use, their purposes, and how you can manage your preferences, please see our Cookie Policy at rcshealth.io/cookie-policy.
5. Data Retention
We retain information collected through the Site only for as long as reasonably necessary to fulfill the purposes described in this Policy, such as responding to your inquiry or maintaining a record of business communications, unless a longer retention period is required or permitted by law.
6. Your Choices and Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of marketing communications at any time (e.g., via the "unsubscribe" link in any email)
- Object to or restrict certain processing of your information
To exercise any of these rights, please contact us at Support@rcshealth.io. We will respond to verified requests in accordance with applicable law.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information collected through the Site from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The "Last Updated" date at the top of this Policy indicates when it was last revised. Material changes will be posted on this page.
9. Contact Us
If you have questions about this Privacy Policy or our data practices on the Site, please contact us at:
RX Consulting Solutions, LLC (RCS Health)
Website: rcshealth.io
